⭐ 4.5 (302 reviews)
Visibility: 90/100The Vape Saloon Martinsburg stands out as the Eastern Panhandle's premier vape shop, earning customer loyalty through expert product knowledge and personalized service. Staff members like Dylan and Courtney are frequently praised for their patience in educating customers and helping smokers successfully transition to vaping. While product selection could be broader, their focus on quality over quantity and genuine customer care has established them as the trusted alternative to less reliable competitors in the region.
Based on 302 customer reviews
Address: 80 Retail Commons Pkwy Suite 1, Martinsburg, WV 25403, USA
Phone: (304) 260-8273
Hours: Friday 11:00 AM – 9:00 PM, Monday 11:00 AM – 9:00 PM, Sunday 11:00 AM – 7:00 PM, Tuesday 11:00 AM – 9:00 PM, Saturday 11:00 AM – 9:00 PM, Thursday 11:00 AM – 9:00 PM, Wednesday 11:00 AM – 9:00 PM
Parking: Free parking lot available on-site
Peak times: Friday evenings 4-7pm and Saturday afternoons
Nearby neighborhoods: Martinsburg, Shepherdstown, Charles Town
Nearby landmarks: Near Martinsburg Mall, 5 minutes from downtown Martinsburg, Close to Route 81 corridor
Comprehensive guidance for customers transitioning from smoking to vaping. Staff provide personalized device and juice recommendations based on individual needs.
Professional troubleshooting and maintenance services for vaping devices. Expert staff diagnose issues and provide solutions.
Extensive collection of premium e-liquids with expert recommendations. Staff help customers find flavors that match their preferences.
Complete range of vaping devices from starter kits to advanced mods. Staff ensure proper setup and provide usage training.
⭐ 4.5 out of 5
302 total reviews
Rating has improved over last 6 months with increased focus on customer education. 18 new reviews this month.
“Dylan is always a great help. Good products that are trusted unlike the sketchy Tobacco huts that are popping up In the area”
— Charlie Wells“Excellent juice selection and awesome staff. Hands down the best shop in all of the panhandle. They take care of their customers like family. I'll never go anywhere else.”
— Erika Schlack“My first time in there was back in September, and it was so comfortable and relaxing. Courtney, Dylan, and Isaac really know their stuff. When I visit and Chris is there, we didn't get an overall friendly feeling, but he does pretty well at guiding us through the info on mods and juices. The selections isn't as great as I'd like for it to be, but it's still a great place to chill.”
— Terrence Hudson“Courtney was really great. I have had nothing but a bad experience for over a year trying to switch to vaping. All because the shops I had purchased from did not take the time to educate me. Well, Courtney took the time. She was super patient and helpful. Right from the start I found everything to be easier, and definitely a lot more pleasant. I now feel that I have an excellent chance of finally quitting smoking cigarettes. Thank you Courtney. I will definitely be sending everyone your way.”
— Christopher MageeAbsolutely! Our staff specializes in helping smokers transition to vaping with personalized consultations and ongoing support.
Bring it in and our experienced staff will diagnose the issue and help you get it working properly again.
We focus on trusted, quality brands and avoid the unreliable products that many competitors sell.
Yes, our staff will assess your current smoking habits and recommend the appropriate nicotine level to start with.
We maintain an excellent selection of premium e-juices and can help you find flavors that match your taste preferences.
Status: Open now
Peak hours: Friday 4-7pm
New arrivals: Weekly shipments
Popular this month: Starter kits, Fruit flavors, Pod systems
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